Played with bonus money. In the middle of an auto spin, game credited me with $50 (later found that was the max amount you could win with free spins) and deleted the original balance (over $460). When I tried to withdraw the 59, first try was rejected but second try was successful. That was 6 days ago and still haven’t seen my payout. Numerous emails to support were never answered!
3042 people found this review useful
I made a deposit of $200. I placed one bet with odds of 1.68, the bet won, and my balance became $336. I created a withdrawal request, but after a while it was simply rejected. Support in the chat is not responding.I am ready to change my review if my situation is resolved. In fact, I placed one bet before the start of the e-sports game.My account is verified; I previously sent all the documents, and they were accepted. What else do I need to do to withdraw my money?kyla111UPDATE:They simply closed my account, on which only ONE bet had been placed, and reset my winnings to zero, saying that I could only withdraw my deposit.I do not recommend placing bets here.The bet was clean, DOTA 2, Tidebound-Natus Vincere, placed before the game.+ Additionally requested video verification )Ha ha ha, that sounds funny.And what about the fact that my account was verified back in April-May? How did it pass verification if the country is subject to restrictions?Why, after checking my documents in MAY, did you not restrict me in everything as you have done now?Why are deposits, bets, casinos, and everything else available?
3234 people found this review useful
Great place to gamble!!!
9799 people found this review useful
The platform and overall game experience was awesome.
4122 people found this review useful
I had a long and stressful dispute with an online casino that was holding my withdrawal for weeks, refusing my documents over and over again. I decided to open a complaint through Casino Guru, and it was the best decision I could have made.Their team, especially Michal, handled my case with incredible professionalism, patience, and dedication. They communicated directly with the casino, reviewed all my documents, and made sure everything was resolved fairly.Thanks to their help, I finally received all my funds back, and the issue was fully resolved.Casino Guru truly cares about players and stands up for fairness in online gambling. I can’t thank them enough — absolutely 5 stars and 100% recommended!
8331 people found this review useful