I reached out when an online casino refused to pay out my grand national winning bet. The help and support from casino guru (Jana) was beyond anything I expected. They recognised I had done everything and more to warrant a fair withdrawal but the casino kept putting up moreAnd more complex requests and constantly moving the goalposts. Casino guru stepped in and not only helped me feel validated that I’d done nothing wrong.. they got me my winnings. As my electric wheelchair had developed a fault (stick drift) I needed a replacement control unit ordering which I can now do thanks to casino guru. Thank you Jana and all at casino guru. Highly recommend going to these guys if you need help or advise.
6808 people found this review useful
Great site highly recommended
1276 people found this review useful
I know I've done a couple reviews on Joo Casino. There are just too many good things to say about them.From their awesome customer service people, to the inviting atmosphere, and the warm bonuses, (I just played one myself last night) Joo Casino far surpassed my expectations. I highly recommend Joo to all my friends.
0619 people found this review useful
Casino Guru solved my problem with a casino not paying out my winnings. Thank you so much again for your help!
2510 people found this review useful
there are plenty of different games to choose from . this casino is fast to respond and have a few games other casino sites dont have.
0758 people found this review useful
Wanted to withdraw a £6 balance so deposited £10 to allow me to withdraw the amount. This withdrawal was blocked and my account was suspended because I hadn’t wagered any of my deposit. I then tried to withdraw and my account was again suspended until I provided verification documents. They will play up and try every trick in the book to stop you from being able to withdraw YOUR money.
4071 people found this review useful