I had an issue with a delayed withdrawal from an online casino that had been pending for weeks without resolution. I contacted Casino Guru’s complaints team, and their assistance was outstanding. Michal, the complaint specialist, was professional, quick to respond, and persistent in communicating with the casino on my behalf.Thanks to their involvement, the situation was resolved and I received my funds. What I really appreciate is that they handled everything politely, clearly explained the process, and kept me updated until the very end.I highly recommend Casino Guru to anyone facing problems with an online casino — they genuinely care about helping players and do it free of charge.
5742 people found this review useful
I please hope everyone reads this before signing up with this con site. Really quick sign up and really quick to deposit money to your account. Big plus. After I had won some money wanted to withdraw my money that I could see I had cash value. I tried for ages to withdraw money, clicked on everything possible but all kept saying was deposit money in everytime. I played other games after that and lost my money. I noticed after they have sister sites which I may have shut down and defo know I excluded from 2 of them. The customer service is very very very poor, not helpful what’s so ever. Looking back I should not of been able to open account with closed and self exclusion in place on sister sites. Please guys do not open account with this site they will take your money and run.... I Will STATE DO NOT USE THIS SITE.......!!!!!!i
4361 people found this review useful