I have been playing with this casino for well over a year, I've won some and lost some, but payout has never been an issue. Always fast and easy, until today. After meeting the playthrough and requesting a withdrawal I get a reply saying declined, because I didn't remove 5.86 cents when i requested my payout. No problem. I go back in and remove it and process it again. This time they tell me declined for Over betting. I have NEVER gotten that before and have been playing as I always have when I received my payouts (Mostly $500) 10x max cashout. But not this time!When I reached out to support. they were not help. but I got an email saying. they will be crediting my original deposit back to my account and Good Luck... I want my 500 dollar winnings added back to my account and my withdrawal processed. This is ridiculous and something I have never experienced before. Not sure who's working there today, but someone needs to fix this.UPDATE 8/13Very impressed with the thorough review of my account and the context provided and the decision made as a one time curtesy. While not the full amount, I understand the rationale and decision and appreciate them making it right. This is experience I have been accustomed to and it has restored my positive opinion of them.
1538 people found this review useful
Always ready to resolve issues and questions. Hassle-free.
4804 people found this review useful
they help resolve my issueand my winnings were withdrawn right away . thank you for the help casino guru!
4405 people found this review useful
This is truly the best casino I have played at. The non uk licenses assure me it’s safe to deposit. As one of the best non uk casinos accepting UK players, it has a solid range of non uk slots. Customer service is friendly and fast
5852 people found this review useful
Super casino
7350 people found this review useful
Love this casino totallyThey totally changed my perspective in casino games🔥💪
7743 people found this review useful
HelloI am withdrawal of money but not happening please help me and my id. Is not open
3345 people found this review useful