Lucky Red is the best casino online that I have played at. I have won money and cashed out a total of $16,600. There is a $5000 cash out limit per week. Once you are verified it is easy to withdrawal money, Every single person who I talked to on the phone or chat was always nice, helpful, polite, and easy to talk to. There are rules like: do not sign up multiple time with different info and claim promotions... that will disqualify you from withdrawing money you might win on a promotion that you already claimed. That is fair. I see lots of people saying negative things but winning on a promotion you falsely claimed sucks because that's what happens. Also if you win a lot of money make sure you don't claim free offers unless you have less than a dollar in your account. Every promotion has rules and you don't want to lose money you won on a promotion already by claiming another promotion. I did that and was lucky that I didn't win anything on a promotion where the cash out limit was only $100. The staff informed me of this rule and explained how it works and I didn't lose any of the $12,000 I had won on a previous bonus. This casino is good and legit. All I can say is if you had a bad experience it's probably because you did something that went against their policy. Just follow the rules and everything will work in you favor. Thank you ! To all the people who work there for all your help and for being a honest legit place where I can enjoy my time playing. I started playing Jan. 1,2025 and won multiple times and was able to withdrawal money every week since then.